FAQ

Sculpted Silver Art Jewelry:

Order Processing

Most pieces are made after they've been ordered. Processing times may vary depending on how busy the Studio is. Typical production time is 7 - 14 days for silver pendants. Renee makes every effort to create your custom order as quickly as possible.

 

Shipping


Shipping Rates and Service

Currently Shipping within the continental U.S. and Canada is offered at no extra charge. This may change without prior notice.

Shipping will include insurance and require a receiver's signature. Typical shipping time is approximately 7-10 business days. 

We are not responsible for any delays that occur after the item is shipped. 

Renee ships from Ontario, Canada.

All duties and taxes that result from shipping to other countries are solely the responsibility of the purchaser.



Order Tracking

Delivery confirmation with tracking is standard with all Canadian orders.

 

 Packaging


All orders arrive beautifully gift-boxed and ready to give or keep!  If you would like a complimentary gift message to be included, please email us at StudioFukumoto@gmail.com

If the item is to be a gift, mention this and the order receipt will be left out of the package.

 

Returns and Exchanges

If you are not happy with your sculpted silver jewelry, please email for service at StudioFukumoto@gmail.com

Due to each piece being created when ordered, all returns are on a case by case review. Orders that have been customized are non-returnable.

If a return is agreed upon, the Buyer pays for return shipping. In most cases shipping charges and import fees are non-refundable. 

 

Purchase is made in Canadian Dollars (CAD).
Purchaser is responsible for any exchange rate their purchase method may apply.

 

Copyright Information


All images, art works, text, and photographs (unless otherwise credited) featured on StudioFukumoto.com are copyright protected and are the creative and intellectual property of Renee Fukumoto and Rebekkah Fukumoto.


Purchase does not confer rights to reproduce jewelry or artwork in whole or in part. Purchaser may not create molds of jewelry or prints of artwork either for personal use or for sale.